Cloud-Based Hotel Retailing Platform Used To Sell Everything From Tours To Room Upgrades

benefits

For Hotels

Profitability

Make money on every purchase your guests make

Costs

Reduce printed materials and improve staff efficiency

Guest Experience

Make customers happier with a broader set of services

For Your Guests

Easy Access

Search and book in your room or anywhere else in the hotel

Curated

Selective offerings from trusted partners

On Demand

Get the service when you want it without waiting for anyone

guest journey

Conciay Platform Features

Off-Premise Ancillaries

  • City Guide
  • Activities
  • Events
  • Airport Transfer
  • Restaurant Reservations
  • Online Food Search

On-Premise Ancillaries

  • Spa Massage
  • Golf
  • In-Room Dining
  • Dry Cleaning

Service Enhancements

  • Mobile Check-In
  • Room Upgrade Request
  • Late Check-Out Request
  • Early Arrival Request
  • Chatbot
  • Keyless Entry
  • Connected Rooms
  • Mobile Check-Out
  • Feedback Survey

Conciay Platform Features

Off-Premise Ancillaries

  • City Guide
  • Activities
  • Events
  • Airport Transfer
  • Restaurant Reservations
  • Online Food Search

On-Premise Ancillaries

  • Spa Massage
  • Golf
  • In-Room Dining
  • Dry Cleaning

Service Enhancements

  • Mobile Check-In
  • Room Upgrade Request
  • Late Check-Out Request
  • Early Arrival Request
  • Chatbot
  • Keyless Entry
  • Connected Rooms
  • Mobile Check-Out
  • Feedback Survey

Conciay Platform Features

Off-Premise Ancillaries

  • City Guide
  • Activities
  • Events
  • Airport Transfer
  • Restaurant Reservations
  • Online Food Search

On-Premise Ancillaries

  • Spa Massage
  • Golf
  • In-Room Dining
  • Dry Cleaning

Service Enhancements

  • Mobile Check-In
  • Room Upgrade Request
  • Late Check-Out Request
  • Early Arrival Request
  • Chatbot
  • Keyless Entry
  • Connected Rooms
  • Mobile Check-Out
  • Feedback Survey

Conciay Platform Features

Off-Premise Ancillaries

  • City Guide
  • Activities
  • Events
  • Airport Transfer
  • Restaurant Reservations
  • Online Food Search

On-Premise Ancillaries

  • Spa Massage
  • Golf
  • In-Room Dining
  • Dry Cleaning

Service Enhancements

  • Mobile Check-In
  • Room Upgrade Request
  • Late Check-Out Request
  • Early Arrival Request
  • Chatbot
  • Keyless Entry
  • Connected Rooms
  • Mobile Check-Out
  • Feedback Survey

Conciay Platform Features

Off-Premise Ancillaries

  • City Guide
  • Activities
  • Events
  • Airport Transfer
  • Restaurant Reservations
  • Online Food Search

On-Premise Ancillaries

  • Spa Massage
  • Golf
  • In-Room Dining
  • Dry Cleaning

Service Enhancements

  • Mobile Check-In
  • Room Upgrade Request
  • Late Check-Out Request
  • Early Arrival Request
  • Chatbot
  • Keyless Entry
  • Connected Rooms
  • Mobile Check-Out
  • Feedback Survey

insights

of leisure travelers decide on activities only after having arrived at the destination

of international travelers use smartphones to look for things to do once they’ve arrived at a destination

of bookings happen the same day or up to two days before the activity

Source: thinkwithgoogle